Mobile

  • Clear Cache on Android

    1. Long press app icon
    2. Select the little i in the circle
    3. Scroll to storage and select it
    4. Select clear cache and clear data
    5. Log in
  • Complete an opportunity

    • Select Activity List
    • Find the reps name
      Tap Plus (+) sign
    • Click on reps name
    • Select the opportunity type: Walk-in, Appointment, Delivery (Vary based on location)
    • Select visit type (if applicable)
    • Answer all Yes/No questions ie: Appt Set, Test Drive, Sold (Locations vary)
    • Answer any additional questions ie: Manager Intro
    • Tap the Activity Button (circle arrow) to confirm
  • Remove a rep with opportunity

    • The rep in the designated position will watch the rep in the top position and as soon the rep has an opportunity, remove them with a walk-in.
    • Click on the reps name, then select opportunity type (Walk-in) then OKAY
  • Mobile Token Issue

    The mobile token to log in is sent via SMS for security reasons.

    If you do not receive the token please check the following:

    • Verify with a manager that your mobile number is correct
    • Verify you are receiving SMS messages from Nextup
    • Be sure your location SMS number is not blocked locally on your device
    • If so, unblock and try again
    • If none of the above are successful contact support and they can provide your token to login.
  • Adding a rep to the list

    • From home screen, tap the “+” plus sign (top left)
    • Select OKAY

    The power rotation clock will only appear if there is more than 1 rep on the list

    The power rotation clock shows the time the rep will rotate to the bottom of the list

Get started with these tools below.
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888.982.8891

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SAT: 7AM to 3PM PST

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